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    British Parts International :: Ordering from BPI



    Ordering from BPI
    Here is some information to utilized this website and
    make your life a little easier.



    Order by Phone

    British Parts International's salesmen are some of the most experienced, knowledgeable Jaguar and Land Rover parts experts in the industry. If you have questions about the parts you need, please take advantage of their knowledge and experience. Our hours of operation are from 8am to 6pm CT Monday - Friday. Please have your vehicle year, make, model and vehicle identification number (VIN) ready.

    Toll free: (800) 231-6563 ext. 450
    Local: (713) 863-8384
    Mon - Fri, 8am - 6pm CT

    Order Online

    The BPI online catalog offers parts at discounted prices. If you already know which parts you need, enter them into our search box or use our drill down catalog.

    While our selection of parts online is large, not all the parts we carry are available in our online catalog. If you can not find the parts you need online, please call us toll free (800) 231-6563 ext 450.

    The BPI Online Catalog is password protected
    for bona fide, full time repair shops only.
    Get Your Password!

     Finding Parts: Drill Down

    The BPI online parts catalog allows you to drill down to exactly the parts you need, assuring proper fitment. You select the make, model, year, and part group to explore our inventory and shop around. The categories are organized along the lines of the Jaguar and Land Rover factory manuals. If you are not sure which parts group to try, explore a few of them. Parts are listed in alphabetical order, but your part name may have been shortened. Check for abbreviations. Using the drill down feature is the best option for parts shoppers looking for different options or for those who are unsure exactly what parts they need.

     Finding Parts: Part Number Search

    Once you are in the online catalog, you can search by part number. Click on the search box at the top of the page right under our British Parts Logo. Enter your part number in the box, and you will find your part directly. This is the best option for shoppers who know exactly which parts they need. You can also use the advance search feature that allows you to search for parts via parts descriptions, product titles and even price.

     Getting the Most From the Online Catalog

    As a Solution Center™, we offer different options for many parts: new, used, and remanufactured. For your convenience, these options are available in our online catalog. Once a part is selected you will come to a page with multiple options in some cases, click "see details" to view the part and price information. You can add the part to our state of the art shopping cart at any time. You can also rate and review a part at this time.

     Checking Out

    After you have decided on a part, enter a quanitity in the box provided and then add it to your shopping cart by clicking "Add to Cart". The cart is a holding area for your parts and allows you to continue shopping for more parts or to check out.

    When you are done shopping, you must click "Check Out". This will start the check out process. Up at top you will notice an areathat will show you where you at in the check out process. You will enter shipping information and method.

    Once your shipping information is completed, you will be taken to our secure server. Please enter all information completely and accurately. Credit Card information is completely secure. After completing this page, BPI will receive your order and you will receive email notifications as your parts are processed.

    The BPI Online Catalog is password protected
    for bona fide, full time repair shops only.
    Get Your Password!

     Browser Settings

    Cookies and Java Script must be enabled, We Recommended that images are turned on for best results.

    Use of the BPI website and online catalog constitutes your acceptance of our terms and conditions. It is important for you to understand these policies.

    Shipping & Freight

    All shipping charges will depend on the method selected at check out. Large items such as engines, body parts and other large or heavy items must go truck freight, these are marked as such when you get to the parts detail page. Please call (800) 231-6563 ext 450 to find out all the details on truck freight processes.

    Returns

    Please make sure that you have obtained a Return Authorization number (RAN) before returning your goods. You can get more information on this subject by going to the following link: Return Authorization Form and Procedures

    Order Tracking

    You will receive your tracking number via email when your order is shipped. You can get more information on this service by going to the following link: Order Tracking.

    Warranties

    12 months for new parts, 99 days for used parts. You can get more information on about these policies by going to the following link: Terms and Conditions and scroll down to warranties.

    Forms

    Credit Card Authorization Form

    For credit card orders over $250, we must have a credit card authorization form on file. You can get the form by calling (800) 231-6563 ext 450. A sales rep will walk you through the process.


    Return Authorization Form

    Must be filled out if returning a defective part. You can get the form on line by going to the following link: Return Authorization Form

     
     


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    The above information is provided in good faith based upon the information presented by the customer. British Parts International is not responsible for any loss or damage resulting from inaccuracies or errors in any of the information provided or any acts or omissions taken in response to our advice. Your use of this web site constitutes acceptance of the BPI Terms and Conditions.
    Copyright © 1972-2013 British Parts International